Powerbi Reporting Analyst

Permanent
Gurgaon
Posted 52 mins ago

About Client: Our client is a world’s leading multinational medical technology company having business operations in America, Europe, Eastern Europe, Middle East & Africa and Asia.

Roles and Responsibilities:

  • Execute ITIL Service Performance Management in SIAM organization.
  • Develop services performance metrics, Dashboards and scorecards aligned with organization priorities using Power BI and Excel etc.
  • Monitor Service Level Agreements across multiple business divisions across the Managed Services.
  • Monitor, analyze and report on trends, make recommendations for improvement, and track ongoing progress.
  • Work in partnership with functional leads to integrate performance data into strategies for relevant business value.
  • Assists in facilitating Quarterly Business Reviews with Executives, Supplier Account Teams, Strategic Sourcing Leadership and all relevant stakeholders.
  • Partner with key Supplier Governance staff to explore synergies in supplier oversight and find innovativesolutions to elevate strategic value of supplier relationships.

Qualifications & experience:

  • 6-10 years of professional work experience in IT/IS/ITES
  • Extensive knowledge of ITIL and SIAM and IT Service Operations.
  • A basic understanding of the IS supplier marketplace with focus on indirect suppliers.
  • Familiarity with Procurement/Sourcing processes and methodology.
  • Strong written, oral and presentation skills and an ability to synthesize information and make clear, concise

Job Features

Job CategoryIT

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